First impressions are critical and they are often formed during a patient’s trip to the Emergency Department. It’s in the Emergency Department where patients make judgements about the overall hospital’s level of care and patient experience. This in-depth presentation focuses on three different Emergency Department models with supporting case study analysis. DesignGroup also shares important considerations to deliver care that aligns with your hospital goals while responding to the patient experience.
Angela Kolosky, AIA, LEED AP BD+C // Project Architect, Healthcare PlannerAngela offers a unique perspective to healthcare planning. Her love for healthcare design stems from her Master’s thesis, “The Importance of Design Decisions in Patient and Staff Outcomes in Ambulatory Infusion Centers,” which focused on how design can create positive outcomes for patients and staff. Angela brings this thinking to every project and has a passion for creating impactful, positive spaces for a critical and vulnerable population. With building performance background data, one can begin to see the impact that initial phases of planning and design have on the end user, which in turn helps healthcare planning and design improve with each new phase or project.